Since our founding in 1999, Capture has helped over 15 million families protect and share generations of memories. We are the largest digital media transfer service worldwide and believe in providing a service that we would trust to preserve our own special memories.

Your videotapes, movie film reels, photos, slides, and negatives deteriorate over time as does equipment for playing analog media. Capture converts aging media formats to digital files that you can store and back up on Google Photos and your hard drive. DVDs are organized into menus and chapters that make it easy to find your favorite moments. USBs are viewable on any device with a USB port, and files are easy to store, duplicate, and back up.

Over the past 20 years, we have developed best practices to ensure the safety and security of your memories.

• Security Tags – As soon as your package arrives at our production facility, every item is tagged with a unique code so it can be easily tracked at any time.
• Video Surveillance – Over 170 surveillance cameras have been installed in our facility. Every step of the transfer process is captured on video as an added security measure.
• Digital Backup – Your memories are securely backed up and saved for 60 days.
• Online Order Tracking – You can check the status of your order using the Order Tracking Tool

Videotapes: VHS, S-VHS, Betamax, VHS-C, S-VHS-C, Hi-8, Digital8, Video8, DV, DVCAM, MiniDV, DVC (Videotapes can be in NTSC or PAL formats.)

Film Reels: Regular 8 mm, Super 8 mm, 16 mm

Photos: Sizes 2″ x 2″ to 8″ x 12″

Slides: 35 mm, Super 35 mm, 35 mm Half Frame, 110, 126, 127, 127, Superslide, and 120/220 Medium (Slides must be in plastic or cardboard mounts.)

Negatives: 35 mm, APS Film, 110/220 Film, 126 Instamatic Film, Large Negatives

Digital Media: Secure Digital (SD), Compact Flash (CF), SmartMedia (SM), xD-Picture Card, MultiMediaCard (MMC), USB Drives, CDs, DVDs.
Video Files: MPEG1, MPEG2, MP4, AVI, Quicktime/MOV, WMV Image Files: BMP, GIF, JPG, JPEG, JPE, JIF, JIFF, JFI, PNG, TIF, TIFF

• Click the "Start My Order" button under the media type you want to transfer.
• Configure your transfer and add to cart.
• Add additional media to your order and proceed to checkout.
• Complete your Shipping and Billing information and click "Place My Order".
• Check your email to print your Order Documents.
• Pack your order according to our Shipping Instructions.
• Visit your local courier drop-off location to drop off your shipment.

When you place your order, you will pay the Estimated Total at checkout. If the order we receive is different than the details you provided, you will be invoiced or refunded the difference.

• To get started, click the 'Get a Free Quote' button above the Chat on the bottom right corner of your screen
• Share your name and email so we know where to send your quote
• Send a photo of your media (or share a brief description)
  For the photo, we ask that you try to have your media laid out so that it is easy for our Memory Experts to count how many pieces of media you have and see what type they are. Please try to organize your media neatly and not just send a pile of stacked media that is hard to count.
• In 1-2 business days, a Memory Expert will contact you with your quote
  After receiving your free quote, use the information provided to create your order. Our Memory Experts are here to help with next steps or answer any questions!

You will receive email notifications once your order arrives at our processing facility and once your order has been shipped. You can also check the status of your order by using our Order Tracking Tool. On this page, you will be asked for your last name and order information

Your Video Transfer includes a digital download plus the option to add USB or DVD copies. You can access and download your digitized memories in MemoryCloud for 60 days.

Video Transfers will preserve the quality of your video footage as it appears on the tape. Footage will not be enhanced, but for VHS transfers, the digital file will typically be captured at 720x480 (same as MiniDV) which is higher when compared to the estimated VHS resolution of 333x480. Your original videotapes and cases will be returned with your completed order.

Your Film Transfer includes a digital download plus the option to add USB or DVD copies. You can access and download your digitized memories in MemoryCloud for 60 days.

Film Transfers may slightly enhance the footage with more vibrant colors and reduced scratches, dust, and lint from the film surface. Your original film reels and cases will be returned with your completed order. During our transfer process, your film will be cleaned, spliced, and combined onto new 7-inch reels. Your original reels will be returned empty.

Your Photo Transfer includes a digital download plus the option to add USB or DVD copies. You can access and download your digitized memories in MemoryCloud for 60 days.

Photo Transfers will preserve the quality of your photo as it appears on your print. Your original photos will be returned with your completed order.

Your Slide Transfer includes a digital download plus the option to add USB or DVD copies. You can access and download your digitized memories in MemoryCloud for 60 days.

Slide Transfers may receive slight color correction based on the image. Your original slides will be returned with your completed order.

Your Negative Transfer includes a digital download plus the option to add USB or DVD copies. You can access and download your digitized memories in MemoryCloud for 60 days.

Negative Transfers will preserve the quality of your negative, similar to the photo if printed. Your original negatives will be returned with your completed order.

Your Digital Media Transfer includes a digital download plus the option to add USB or DVD copies. You can access and download your digitized memories in MemoryCloud for 60 days.

Digital Media to DVD transfers will create a 720x480 resolution slideshow movie. Your original digital media device will be returned with your completed order.

Your media will be transferred to digital files that can be viewed, shared, and saved. Visit MemoryCloud to access your digitized memories. From there you can download, and/or save your memories to Google Photos.

We store your video and photo assets for a total of 60 days from the date we complete your order. If you have not completed your download, we will send you a reminder at 30 days, 15 days, and 2 days until expiration. When your data expires, we will delete the video and photo assets associated with your order from our system and you will no longer be able to access them.

You can connect your Google account when you place your order, and your digitized memories will be uploaded to your Google Photos account once your order is processed. You can also add your digitized memories to Google Photos after you’ve reviewed them in MemoryCloud.