Quality Guarantee
3 - 4 Week Processing
(Including Shipping Time)
Accepted Formats
What’s So Good About It?
Fastest Turnaround Time
3 weeks to receive your digitized memories, including shipping time. (Psst, in case you don't know, the industry average turnaround time is 10-12 weeks.)
We Repair Your Media
If your videotapes are damaged, let us know when placing an order. We are able to repair broken cases, basic ribbon damage and clean slight mold off a videotape.
Trusted by Top Retail Brands
Capture (and our parent company YesVideo) has been the brand backing major retailer brands like Costco, Walmart, Sam’s Club, and CVS all across the US.
Results Guaranteed
Capture is trusted by major retailers and millions of families. If you are unhappy with the result, we'll re-process your memories at no cost.
Your Memories Are In Safe Hands
Tagged & Tracked
Not only do we use carefully-designed packaging and barcode each piece of your media, we track your order in transit, during the transfer process, and on its way back to you.
24-Hour Monitoring
From the minute your media arrives to the time we ship it back to you, we track every single step of your order.
Order Status
You will receive regular email notifications and can check order status throughout the process.
Digitally Backed Up
Every video and image that we transfer is securely backed up for 60 days after your order is completed.
Frequently Asked Questions
What can you digitize?
- Video: VHS, S-VHS, Betamax, VHS-C, S-VHS-C, Video8, Hi-8, Digital8, DV, DVCAM, MiniDV, DVC
- Film: 8 mm, Super 8 mm, 16 mm
- Photos: 2" x 2" up to 8" x12 "
- Various slides: 35 mm, Super 35 mm, 110, 126, 127, 127 Superslide, 120/220 Medium Format)
- Various negatives: 35 mm, APS Film, 110 Film, 110/220 Film, 126 Instamatic film, large negatives.
- Digital media: Secure Digital (SD), Smart Media (SM), MultiMediaCard (MMC), Compact Flash (CF), xD-Picture Card, USB Drive, CD/DVD
What types of memory card files work for data transfer?
We can digitally transfer photos, audio files, and videos so you can preserve everything for future generations to enjoy.
How long does the transfer process take?
If you want to do it yourself from your computer home screen or an external SD card reader, then it depends on the method you use, how much time you spend troubleshooting, and how many different memory cards you have. It could take anywhere from an hour to several days depending on those factors.
With Capture, all you have to do is send them and then get your digital copies and old memory cards back in less than 30 days, guaranteed.
What is included with the transfer price?
The transfer price for your custom order includes a Digital Download and MemoryCloud access, where you can view, download, and order copies.
- 1. Once we receive your items, we will carefully clean them, check for damage and then the content amount.
2. Then, we use professional-grade equipment to transfer your memories to digital format by hand.
3. Before sending the original and digital copies back to you, we inspect the color and quality and save a backup to ensure your memories are never lost and appear exactly as you remember them.
Will my original items be returned?
Your original media and containers will be returned with your completed order.
How do you guarantee results?
When you digitize your memories with Capture, we want to make sure you are happy with the results. If you are not 100% satisfied, you can return it to us for reprocessing.